Resources for Care Homes

Follow the links to download a range of resources to assist you in promoting the Extended Access Service to your patients.

Frequently Asked Questions – Marketing Support

1. What shall I put on my practice website and NHS Choices about the Extended Access service?
It is important to make sure your practice website and NHS Choices is updated to include information about the Extended Access Service.

Go to the relevant hub section below and download the ‘Website Poster – With Live Links’ and then upload to your website.
Add in a ‘news’ item on NHS Choices and include information about the Extended Access Service.

2. What can I include on my practice leaflet about the Extended Access Service?

Your practice leaflet should be updated to include a description on the Extended Access service, how to book an appointment, the hub address and opening hours.

All this information can be copied from the posters / leaflets available below in the relevant hub section.

3. What can I put on my notice boards about the Extended Access Service?

Posters can be downloaded from the relevant hub section below.

4. What can I put on the digital screens in my waiting room?

A template is available in the ‘screens for surgeries’ section in the relevant hub section below. You can adapt the copy to suit your requirements.

5. What information can I give patients enquiring about Extended Access Service?

Please adapt the Frequently Asked Questions sheet to include specific details about the Extended Access Service available from your practice. This can then be printed and made available in the waiting room. Go to the relevant hub section below.